Additional charges will be incurred for pets requiring extra time, extra effort or extra patience due to:

  1. Excessively matted or knotted coats
  2. Age
  3. Tempermant
  4. Special needs

Shave downs/overall trims on breeds that are not typically cut (i.e…Goldens, Border Collies, Aussies…etc..most long haired breeds) will also incur an additional cost

Dematting is $30.00/hr and billed out in 20 minute increments.

Not all coats can be dematted and in some cases it is better to shave the pet because of the degree of matting or the pets ability to tolerate the dematting process. Matted hair that is shaved off rather than brushed out will grow back faster and healthier.

Shave downs required because of matting will fall under the dematting hourly rate.

Cancellation Policy:

No-shows & appointments cancelled without a 24 hour notice from the time of the appointment will be charged a fee of $25 per dog.

Payment of this fee will be required before the missed appointment will be rescheduled.

Check Policy:

 We accept cash, checks, Mastercard, Visa, Discover and American Express. Returned checks will be charged a fee of $30.00.

Drop Off / Pick up times:

Shop hours are 8:00 am – 5:00 pm. Early drop offs or late pickups can be arranged at the time you make your appointment. If you arrive late for your appointment by 15 minutes or more, we reserve the right to reschedule.

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